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FAQ Page
What makes 1713dB different from other car audio websites?
1713dB is a curated premium store featuring only top-tier global brands in car audio. We combine product authenticity, expert tuning services, and a personalized shopping experience—designed for audiophiles and car enthusiasts who want nothing but the best.
Are the products on your website genuine and under warranty?
Yes. Every product sold through 1713dB is 100% original, sourced directly from authorized distributors or brands, and comes with an official manufacturer warranty.
Do you offer custom car audio tuning or installation services?
Absolutely. We specialize in custom audio builds, DSP tuning, and high-end installations. You can book a consultation with our team to create a system tailored to your car and listening style.
Can I speak to an expert before making a purchase?
Yes. Our audio consultants are available via WhatsApp or phone to help you choose the right configuration of speakers, amplifiers, subwoofers, DSPs, and accessories based on your vehicle and audio needs.
Contact us to get started.
Do you ship across India? What are the delivery timelines?
Yes, we offer pan-India shipping. Delivery typically takes 2–7 business days, depending on the product availability and your location.
You can learn more on our Shipping & Delivery page.
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, EMI options, and Cash on Delivery (COD) for select products. COD availability is mentioned on the respective product page.
Can I return or exchange a product?
Returns are accepted only for manufacturing defects or shipping damage, and must be reported within 48 hours of delivery. Please review our detailed return policy before initiating a return request.
Do you offer combo kits or pre-tuned packages?
Yes, we offer specially curated combo kits—like DSP + Amp + Subwoofer packs—that are pre-configured for different vehicle types and sound preferences. These often include exclusive discounts and tuning support.
Can I get my audio tuned if I didn’t buy the products from 1713dB?
Yes, but priority is given to our customers. If your system is compatible, we offer paid DSP tuning and sound setup services, even if the components are sourced elsewhere.
How do I track my order?
Once your order is dispatched, you’ll receive a tracking link via email or WhatsApp. You can also log into your account on 1713dB.com to check your order status at any time.
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