Free Shipping Across India

At 1713db.com, we believe in making car audio upgrades accessible to everyone across India. That’s why we offer FREE SHIPPING on all orders to every corner of the country, from metro cities to remote villages.

Coverage Area

Pan-India Delivery

We deliver to all serviceable pin codes across India including:

  • Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad
  • Tier 2 Cities: Jaipur, Lucknow, Kanpur, Nagpur, Indore, Bhopal, Visakhapatnam, Patna
  • Tier 3 Cities: All district headquarters and major towns
  • Rural Areas: Villages with serviceable pin codes
  • North East: All northeastern states including remote locations
  • Island Territories: Andaman & Nicobar, Lakshadweep (extended delivery time)

Pin Code Verification

  • Check serviceability during checkout
  • Unserviceable areas notified immediately
  • Alternative delivery options suggested when possible

Processing Time

Order Processing Schedule

In-Stock Items:

  • Same Day Processing: Orders placed before 2:00 PM IST (Monday-Saturday)
  • Next Day Processing: Orders placed after 2:00 PM IST
  • No Sunday Processing: Orders placed on Sunday processed Monday

Special Order Items:

  • 3-5 business days for items not in stock
  • 7-10 business days for imported products
  • 10-15 business days for custom speaker enclosures

Festival Seasons:

  • Extended Processing: Additional 1-2 days during Diwali, Dussehra, Christmas
  • Advance Notice: Holiday processing delays communicated in advance

Order Verification

We may contact you to verify:

  • Orders above ₹50,000
  • First-time customer orders
  • Bulk or commercial orders
  • Delivery to remote pin codes

Delivery Timeline

Standard Delivery (FREE)

Metro Cities:

  • Delivery Time: 2-4 business days
  • Same City: 1-2 business days (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad)

Tier 2 Cities:

  • Delivery Time: 3-5 business days
  • State Capitals: Usually faster delivery

Tier 3 Cities & Towns:

  • Delivery Time: 4-7 business days
  • District Headquarters: 3-6 business days

Remote Areas:

  • Delivery Time: 5-10 business days
  • Village Delivery: Depends on courier service availability
  • Alternative Pickup: Nearest town pickup may be arranged

North East & Island Territories:

  • Delivery Time: 7-15 business days
  • Weather Dependent: May face delays during monsoon
  • Flight Connectivity: Subject to flight schedules

Shipping Partners

Trusted Courier Services

We work with India’s most reliable courier and logistics partners:

Primary Partners:

  • Delhivery: Pan-India coverage with excellent tracking
  • Bluedart: Express delivery for urgent orders
  • DTDC: Strong network in smaller towns
  • Ecom Express: E-commerce specialized delivery
  • India Post: Reaches the most remote locations

Regional Partners:

  • Gati: Strong presence in South India
  • Professional Couriers: North India specialist
  • Trackon: Good coverage in Western India

Partner Selection

  • Automatic Selection: Best partner chosen based on your pin code
  • Fastest Route: Priority given to quickest delivery option
  • Reliability: Track record of safe delivery for electronics

Product-Specific Shipping

Electronics & Amplifiers

Special Handling:

  • Anti-Static Packaging: All electronics protected from static damage
  • Climate Protection: Moisture-resistant packaging during monsoon
  • Fragile Stickers: Clear marking for careful handling
  • Insurance Included: All electronics automatically insured

Speakers & Subwoofers

Secure Packaging:

  • Original Boxes: Manufacturer packaging retained when possible
  • Additional Cushioning: Extra bubble wrap and foam protection
  • Pair Shipping: Speaker pairs always shipped together
  • Mounting Hardware: Separately packed and labeled

Custom Products

Special Care:

  • Speaker Boxes: Custom wooden crating for large enclosures
  • Installation Kits: All components bundled and protected
  • Wiring Harnesses: Carefully coiled to prevent damage
  • Tools & Accessories: Individually wrapped and labeled

Large Items

Oversized Handling:

  • Heavy Subwoofers: Additional packaging for 12″+ subwoofers
  • Amplifier Racks: Secured to prevent shifting during transport
  • Complete Systems: Multiple boxes clearly labeled for assembly

Order Tracking

Real-Time Updates

Tracking Information:

  • SMS Alerts: Shipping confirmation and delivery updates
  • Email Notifications: Detailed tracking with courier details
  • WhatsApp Updates: Real-time location updates (where available)
  • Website Tracking: 24/7 order status on our website

Tracking Details Include:

  • Order dispatch notification
  • Out for delivery alert
  • Attempted delivery notification
  • Successful delivery confirmation
  • Delivery person contact details

Tracking Support

  • Customer Service: Assistance with tracking queries
  • Courier Coordination: We handle all courier communications
  • Delivery Scheduling: Coordinate delivery timing when possible
  • Update Frequency: Status updates every 24 hours minimum

Delivery Process

Standard Delivery Procedure

Delivery Attempts:

  • First Attempt: Standard delivery during business hours (10 AM – 7 PM)
  • Customer Contact: Call/SMS before delivery when possible
  • Second Attempt: Next business day if first attempt fails
  • Local Delivery Hub: Package held for customer pickup after failed attempts

Delivery Requirements:

  • Identity Verification: ID proof may be required for high-value orders
  • Signature Required: For orders above ₹25,000
  • Adult Signature: Someone 18+ must receive the package
  • Package Inspection: Check contents before signing delivery receipt

Delivery Locations

Residential Delivery:

  • Home Delivery: Standard option for most orders
  • Security Guards: Can accept delivery with proper authorization
  • Neighbors: Only with explicit customer permission
  • Building Restrictions: Some gated communities may have specific rules

Office/Business Delivery:

  • Reception Delivery: Standard for office addresses
  • Department Delivery: Can deliver to specific departments
  • Business Hours: Usually faster delivery during office hours
  • Contact Person: Specific contact person can be designated

Special Delivery Services

Express Delivery (FREE)

Same-Day Delivery: Available in select metro cities

  • Delhi NCR: Gurgaon, Noida, Faridabad, Ghaziabad
  • Mumbai: Including Navi Mumbai and Thane
  • Bangalore: Within city limits
  • Chennai: Core city areas
  • Hyderabad: Cyberabad and Secunderabad included
  • Pune: Including Pimpri-Chinchwad

Eligibility:

  • Orders placed before 12:00 PM IST
  • In-stock items only
  • Available pin codes only
  • Subject to courier partner availability

Installation Coordination

Professional Installation Support:

  • Installer Network: Verified installers across major cities
  • Delivery Coordination: Direct delivery to installation center
  • Installation Scheduling: Coordinate delivery with installation appointment
  • Complete Service: From delivery to installation in one go

Festival & Peak Season Shipping

Festival Season Adjustments

Peak Periods:

  • Diwali Season: October-November
  • Christmas/New Year: December-January
  • Summer Season: March-May (car buying season)

Expected Delays:

  • Processing: Additional 1-2 days
  • Delivery: Additional 2-3 days in some regions
  • Communication: Advance notice provided for delays

Festival Delivery Cutoffs:

  • Diwali: Order by October 20th for Diwali week delivery
  • Christmas: Order by December 15th for Christmas week delivery
  • New Year: Order by December 20th for year-end delivery

Weather and Seasonal Considerations

Monsoon Season (June-September)

Special Precautions:

  • Waterproof Packaging: Extra protection during heavy rains
  • Delivery Delays: Possible delays in flood-prone areas
  • Alternative Routes: Automatic routing around affected areas
  • Customer Communication: Updates for weather-related delays

Winter Season (December-February)

North India Considerations:

  • Fog Delays: Possible delays due to dense fog
  • Road Conditions: Hill station deliveries may be affected
  • Extended Transit: Additional time for Kashmir, Himachal, Uttarakhand

Lost or Damaged Packages

Damage Protection

Our Guarantee:

  • 100% Protection: All orders insured against shipping damage
  • Immediate Replacement: Damaged items replaced within 48 hours
  • No Questions Asked: Simple damage claim process
  • Photo Evidence: Just send photos of damaged packaging/products

Lost Package Resolution

Investigation Process:

  • Immediate Action: Investigation starts within 24 hours
  • Courier Tracking: Complete shipment tracking review
  • Resolution Timeline: 3-5 business days for domestic shipments
  • Instant Replacement: New order processed immediately

Claim Process

  1. Report Issue: Contact us within 48 hours of delivery
  2. Photo Documentation: Send photos via WhatsApp/email
  3. Claim Filing: We handle all courier claim procedures
  4. Resolution: Replacement or refund processed within 24 hours

Address and Contact Requirements

Correct Address Information

Essential Details:

  • Complete Address: House/flat number, street, landmark
  • Pin Code: Accurate 6-digit pin code mandatory
  • Contact Number: Active mobile number for delivery coordination
  • Alternative Contact: Backup number recommended

Address Format Example:

Name: [Full Name]
Address: Flat 301, ABC Apartments, XYZ Road, Near [Landmark]
City: [City Name]
State: [State]
Pin Code: [6-digit code]
Mobile: [10-digit number]

Address Verification

  • Pin Code Check: Automatic serviceability verification
  • Address Validation: Google Maps verification when possible
  • Customer Confirmation: Address confirmation before dispatch
  • Change Requests: Address changes accepted up to 4 hours after order

Customer Support

Shipping Support Team

Contact Information:

  • WhatsApp: [WhatsApp Number] (Fastest response)
  • Phone: [Phone Number]
  • Email: [shipping@1713db.com]
  • Support Hours: Monday-Saturday, 9 AM – 8 PM IST

Response Times:

  • WhatsApp: Within 30 minutes during business hours
  • Phone: Immediate during business hours
  • Email: Within 2 hours during business hours

Self-Service Options

  • Order Tracking: Real-time tracking on website
  • Pin Code Check: Serviceability checker on website
  • FAQ Section: Common shipping questions answered
  • Live Chat: Available during business hours

Terms and Conditions

Shipping Agreement

By placing an order, you agree to:

  • Accurate Information: Provide correct and complete delivery address
  • Availability: Be available for delivery or arrange for someone to receive
  • Inspection: Check packages immediately upon delivery
  • Communication: Respond to delivery-related calls/messages

Force Majeure Events

Delivery may be delayed due to:

  • Natural Disasters: Floods, cyclones, earthquakes
  • Government Restrictions: Lockdowns, curfews, strikes
  • Transport Strikes: Courier/transport strikes
  • Technical Issues: System outages or technical problems

Undeliverable Packages

Reasons for Non-Delivery:

  • Incorrect or incomplete address
  • Customer not available after multiple attempts
  • Refusal to accept delivery
  • Restricted access areas

Resolution:

  • Package returned to nearest hub for customer pickup
  • Re-delivery attempted after customer contact
  • Return to origin after 7 days if unclaimed